Shipping & Delivery Policy
1. Introduction
At NXORIA, we provide digital software services, and as such, we do not engage in physical shipping. This policy outlines the delivery process for our software products and services.
2. Delivery of Digital Products
Our digital products and software services are delivered electronically. Here's how the delivery process works:
- Immediate Access: Once your purchase or subscription is confirmed, you will receive immediate access to our digital products or services via email or through your account dashboard.
- Account Access: For SaaS applications or software tools, you will receive login credentials or an activation link to access the service.
- Updates and Upgrades: You will be notified of any updates or upgrades via email or through your user account. Updates are provided as part of our ongoing service commitment.
3. Delivery of Custom Services
For custom software development and other tailored services, our delivery process includes:
- Project Milestones: We deliver services based on agreed project milestones. You will receive progress updates and the final product according to the project timeline.
- Review and Feedback: You will have the opportunity to review the deliverables and provide feedback before finalizing the project.
- Final Delivery: Once the project is completed and approved, the final deliverables will be made available through a secure download link or integrated into your existing systems.
4. Support and Assistance
If you encounter any issues with the delivery of our digital products or services, our support team is here to help:
- Technical Support: Contact our support team at support@nxoria.com for assistance with access issues or technical problems.
- General Inquiries: For questions about our services or delivery process, please reach out via email or through our contact form.
5. Changes to This Policy
We may update this Shipping & Delivery Policy from time to time. Any changes will be posted on this page with an updated revision date.
6. Contact Information
If you have any questions regarding our Shipping & Delivery Policy, please contact us at support@nxoria.com.