Cancellation & Refund Policy

1. Introduction

Welcome to NXORIA. This policy outlines the terms and conditions regarding cancellations and refunds for our services. Please read this document carefully to understand your rights and our procedures.

2. Cancellation Policy

We accept cancellations under the following conditions:

• Requests for cancellation must be submitted in writing at least 48 hours before the scheduled service or delivery date.
• Cancellations made less than 48 hours before the scheduled date may be subject to a cancellation fee.
• Cancellation fees will be determined based on the nature of the service and the time of cancellation.

3. Refund Policy

Refunds are provided under the following circumstances:

• If the service was not delivered as agreed, a full refund will be issued.
• Refund requests must be made within 7 days of the service date.
• Partial refunds may be issued for services partially completed or if the service does not meet the agreed standards.

4. How to Request a Refund

To request a refund, please contact our support team at support@nxoria.com with the following details:

• Your name and contact information
• Details of the service or product
• Reason for the refund request

5. Changes to This Policy

NXORIA reserves the right to modify this policy at any time. Any changes will be posted on this page with an updated revision date.

6. Contact Information

If you have any questions about this policy, please contact us at support@nxoria.com.